Refund policy

Last updated: August 29, 2024

Thank you for shopping at Erectoguide .

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.Β 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Erectoguide Healthcare LLC, 84 Kearny Street, Suite 400 San Francisco, California 94108.

Goods refer to the Erectoguide Video book offered for sale on the Service.

Orders mean a request by You to purchase Erectoguide Video book from Us.

Service refers to the Website.

Website refers to Erectoguide , accessible from www.erectoguide.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Refund Process

You are entitled to request a refund within 30 days of your purchase, without providing any reason. The deadline for requesting a refund is 30 days from the date you purchased the Erectoguide Video book from our website.

To initiate a refund, you must notify us of your decision with a clear statement. You can do so by mail - support@erectoguide.com

We will process your reimbursement within 4-7 days of receiving your refund request. The refund will be issued using the same payment method you used for the original purchase, and you will not incur any fees for the reimbursement.

Contact Us

If you have any questions about our Refunds Policy, please contact us:

  • By email: support@erectoguide.com